Shopware 5
By connecting a Shopware 5 web store to Returnless, you can easily set up a return form for your Shopware web store. Returns that are created can then be easily, automatically processed. The connection also makes it possible to process coupons and refunds.
The Shopware 5 integration has these features:
| Feature | Available |
|---|---|
| Search order | ✅ |
| Create coupon | ❌ |
| Create refund | ❌ |
| Create gift card | ❌ |
| Create return | ❌ |
| Return importer | ❌ |
Installation
The connection is set up via the Shopware 5 REST API. There is no need to install a Shopware extension.
Detailed technical information
Returnless is built on top of the core functionalities of Shopware, using their API.
We use these functionalities of Shopware:
- Search sales orders, items and products for the order which the consumer is searching for in the form (so we will not collect all your order data, only the order that is being requested by your customer).
Setting up the integration between Shopware and Returnless
To create a new integration between Returnless and 5, follow these steps:
- Login to your return panel
- Navigate to the Settings > Integrations page where you will find the E-commerce platform section.
- To add a new integration, select the Add new integration button.
- Select the Shopware 5 integration. A modal will open, asking you to enter the details to connect to your Shopware 5 store.
- Login to your Shopware 5 store
- Go to Configuration > User administration. Select Add user button and create a new user for Returnless.
- Make sure the API access is set to enabled.
- Enter the user name, API key and URL of your shopware store in the Returnless modal. Click button Verify integration to finish the integration. Returnless will verify if the credentials are correct.
Activating the integration
To activate the integration, you will need to enable the integration in a return form. Follow these steps:
- Login to your Return panel
- Navigate to Settings > Return forms and open the applicable return form.
- Go to the Integrations tab and select the Shopware 5 which you've added in the previous step.
Settings
- Login to your return panel
- Navigate to the Settings > Integrations page where you will find the E-commerce platform section.
- Click the Settings button at the appropiate Shopware 5 integration. Here you will find the settings for the integration.
Attributes
Here you can decide which custom attributes you would like displayed. If the value is empty, all attributes will be shown. Else, enter a comma separated list of custom attribute keys to filter them for display.