Pulpo
By connecting a Pulpo warehouse management system to Returnless, you can easily set up a return form for your web store.
Returns that are created can then be easily, automatically processed. The Pulpo WMS has these features:
| Feature | Available |
|---|---|
| Search order | ✅ |
| Create coupon | ❌ |
| Create refund | ❌ |
| Create gift card | ❌ |
| Create return | ✅ |
| Return importer | ❌ |
Installation
Creating Pulpo credentials
To make a connection to your Pulpo portal, you will need to create a new API user for Returnless. To do that, follow these steps:
- Login to your Pulpo portal and navigate to the Administration section.
- Click the Users tab, and press the + button to add a new user.
- Enter the details for the new user, all other fields can be left empty:
- Click the Create button to create the new user.
| Setting | Description |
|---|---|
| Username / password | Choose a username and password that you want to use for Returnless. Please remember to choose a strong (long) password. |
| First name | Returnless |
| Last name | API |
| Active | True |
| Warehouses | Select all warehouses, or select a specific warehouse for limited access. |
| Profiles | admin |
Adding an integration
To create a new integration between Returnless and Pulpo, follow these steps:
- Login to your return panel
- Navigate to the Settings > Integrations page where you will find the E-commerce platform section.
- To add a new integration, select the Add new integration button.
- Select the Pulpo integration. The following modal will open to further set up your integration
Activating an integration
To activate the integration, you will need to enable the integration in a return form. Follow these steps:
- Login to your Return panel
- Navigate to Settings > Return forms and open the applicable return form.
- Go to the Integrations tab and select the Pulpo integration which you've added in the previous step.