CCV Shop
By connecting a CCV Shop web store to Returnless, you can easily set up a return form for your CCV Shop web store. Returns that are created can then be easily, automatically processed. The connection also makes it possible to create Discount coupons.
The CCV Shop integration has these features:
| Feature | Available |
|---|---|
| Search order | ✅ |
| Create coupon | ✅ |
| Create refund | ❌ |
| Create gift card | ❌ |
| Create return | ❌ |
| Return importer | ❌ |
Installation
The connection is set up by installing the Returnless App in the CCV Shop App store.
Adding an integration
To create a new integration between Returnless and CCV Shop, follow these steps:
1.Login to your return panel and
- Navigate to the Settings > Integrations page where you will find the E-commerce platform section.
- To add a new integration, select the Add new integration button.
- Select the CCV Shop integration. A modal will open with further instructions to finish the installation.
Activating the integration
To activate the integration, you will need to enable the integration in a return form. Follow these steps:
- Login to your Return panel
- Navigate to Settings > Return forms and open the applicable return form.
- Go to the Integrations tab and select the CCV Shop integration which you've added in the previous step.
Settings
- Login to your return panel and navigate to the Settings > Integrations page where you will find the E-commerce platform section.
- Click the Settings button at the appropiate CCV Shop integration. Here you will find the settings for the integration.
Create coupon settings
Coupons are very useful in case you want to offer your customers an easy way to receive a refund and order a new product on your web store. Because you do not need to do a money refund, coupons are often seen as a perfect way to maximize your revenue while providing a smooth customer experience.
| Setting | Description |
|---|---|
| Enable free shipping with coupon | When enabled, the consumer will receive free shipping with their order when the coupon is used. |
| Coupon expiration | Select a period in which the coupon has to be used by the consumer before it expires. Please note that there may be legal regulations that specify a minimum period. |