Create a Returnless account
Starting with Returnless? Create a free account to begin setting up your returns process right away. This article explains how to register a new account, how to join an existing one, and how to access your account securely.
Registering a New Account
If your company does not yet have a Returnless account, you can create a new one on the Registration page.
After completing the registration:
- Your role will automatically be set as Account Owner.
- You may transfer ownership to another team member at any time.
Registration Fields
| Input | Description | Example |
|---|---|---|
| Name | Your first and last name. | Jane Doe |
| Company | The official name of your company. This does not need to match the name shown on your return form, as that can be customized per form. | Travelshop |
| Email address | Your work or personal email address to log in with. | jane.doe@travelshop.com |
| Password / Confirm password | Choose a secure password that meets the following requirements:- Minimum of 8 characters- At least one uppercase letter- At least one number | — |
Joining an Existing Account
We recommend using one Returnless account per company, so all return data remains in one place.
If a colleague already has an active Returnless account, it’s best to join that account instead of creating a new one.
To join an existing account, ask your colleague to invite you. They can do so by following the steps in the Invite a Team Member article.