Product analytics

The Products Analytics page gives you detailed insights into which products are returned, how often, and why. This helps you track product performance, identify problematic items, and understand return behavior over time.

How to access the Products Analytics page

Log in to your Returnless panel.
Navigate to Analytics in the main menu.
Open the Products tab.

What you can see in Products Analytics

In this section, you will find a list of all products that have been returned within a selected time period.

Use the date picker to choose the period you want to analyze.

Available filters

You can narrow down the results using a range of filters, allowing you to focus on products with specific characteristics.

Filter name	Description
Form	View only products returned through a selected return form.
Brand	Filter products by brand.
Supplier	Show products associated with a specific supplier.
Amount Returned (from/to)	Filter by how many times a product has been returned.
QTY Returned (from/to)	Filter by the quantity of items returned for each product.
Value (from/to)	Filter by the total return value for each product.
Order Date (from/to)	Filter products returned from orders placed within selected dates.
Return Reasons	Show products returned for selected return reasons.

These filters can be combined to create highly targeted product insights.

Selectable columns

You can customize which data columns are displayed in the product list:

Viewing product details

To access detailed analytics for a specific product, click on the product name in the Products Analytics list.

The product detail page displays extended information, including:

Number of return orders
Missed revenue
Product cost
Estimated lost margin
Return request quantities
Quantity received
Quantity returned to stock
Return reasons
Return questions

These insights help you understand the performance of each product and identify opportunities for quality improvements or policy changes.